Custom Order Status Custom Order Status

Create and manage the status of your orders.

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5-day free trial

4.7 rating

Unlimited Statuses

There are an unlimited number of statuses that you can create!

Email Customers

Notify Customers and others when status changes! (fully customizable email template)

Order Lookup Page

Order Lookup Page that allows customers to lookup their order status even if they don't have an account!

Really great app, just what we needed. Our business sole primary source of communication is via email. Shopify email facilities were very limited. we downloaded this app about 2 weeks ago and it was good and worked, but it was just missing 1 thing, we requested a change in the app to accommodate our business and within 48hrs it was done. So much easier sending emails with the ability to set up different templates and to keep track on order status' its fantastic!
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What does the app do?

The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).

The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List

  • Installs on any page easily - No knowledge of liquid or programming necessary
  • Create Unlimited Order Statuses
  • Update multiple order statuses at the same time
  • Color code statuses for easy recognition
  • Send emails to customers (or whoever you want) when the status is updated
  • Fully Customizable email templates for every status
  • Fully Customizable Order Lookup Page
  • Allow customers to check their order status without an account
  • Customize Everything
  • Add Due Dates to Orders
  • Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form
  • Keeps a record of the status changes so you can see when the order status was updated and who received notifications
  • Easily search for orders by date range and order number as well as by custom status
  • View the list of line items on the order without leaving the app
  • Update archived orders as well as open orders

New Updates!

  • Customers can now search orders by email only!
  • Added more search methods for orders (Customer Name, Customer Email, Product SKU, and Fulfillment Status)
  • See the customers Notes and Additional Details on the orders without leaving the app!
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